Effective date: April 24, 2026
By using this website, contacting support, requesting an IPTV test, or purchasing a subscription from IPTV South Africa, you agree to these Terms and Service.
1. Business information
IPTV South Africa operates from 67 Campground Rd, Rondebosch, Cape Town, 7700, South Africa. You can contact us at [email protected] or +44 7411 284928.
2. Service description
We provide IPTV subscription assistance, activation guidance, device setup support, renewal communication, and customer service for South African viewers. Content availability, channel categories, and technical performance can vary by package, device, app, internet connection, and third-party sources.
3. Customer responsibilities
You are responsible for providing accurate contact details, using a compatible device, maintaining a stable internet connection, following setup instructions, keeping access details secure, and using the service lawfully in your location.
4. Subscription access
Subscription periods begin when access is activated or issued, unless we confirm a different start time in writing. Access details are intended for the customer and package agreed during purchase. Sharing, reselling, abusing, or attempting to manipulate access may result in suspension.
5. Content availability
IPTV content can change because of source availability, technical maintenance, package updates, regional restrictions, or third-party decisions. We aim to communicate clearly, but no specific channel, event, title, or category is guaranteed permanently unless confirmed in writing for a specific subscription.
6. Testing and compatibility
Customers should request guidance before purchase if they are unsure about device compatibility or internet quality. A test can help confirm practical readiness, but it does not guarantee that every future stream, channel, or event will remain unchanged.
7. Payments
Prices and promotions may change. The current offer is confirmed before purchase. You are responsible for checking the plan length, package details, and renewal timing before making payment.
8. Refunds
Refund requests are handled according to our Refund Policy. Digital access is considered delivered once activation details have been issued or the service has been activated.
9. Acceptable use
You must not use the website or service for fraud, harassment, illegal distribution, unauthorised resale, account abuse, service attacks, reverse engineering, credential sharing beyond agreed limits, or any conduct that harms customers, systems, or third-party rights.
10. Support
Support is provided through WhatsApp and email. We may ask for device details, app information, screenshots, speed tests, or error messages to diagnose a problem. Response times can vary during busy periods.
11. Limitation of liability
To the maximum extent allowed by law, IPTV South Africa is not responsible for indirect losses, internet provider issues, device faults, third-party outages, app changes, customer configuration errors, or content changes outside our reasonable control.
12. Changes to these terms
We may update these Terms and Service when our service, website, policies, legal obligations, or operating process changes. Continued use of the website or service after updates means you accept the revised terms.
13. Governing review note
These starter terms are written for a South African-facing IPTV service and should be reviewed by a qualified professional against your final legal entity, payment process, and applicable laws.